Understanding the costs and processes involved in managing your digital assets is essential for any user engaging in cryptocurrency trading. This comprehensive guide outlines all relevant fees, deposit and withdrawal procedures, transaction limits, and processing times for accounts under BTCBOX Co., Ltd. The information below ensures transparency and helps users make informed decisions while using the platform.
Account-Related Fees
Creating and maintaining an account with BTCBOX is completely free of charge. There are no hidden costs or recurring charges for account management.
| Service | Fee |
|---|---|
| Account Registration | Free |
| Account Maintenance | Free |
👉 Discover how easy it is to start trading with zero setup costs.
Cryptocurrency Trading Overview
BTCBOX supports trading between cryptocurrencies and Japanese yen (JPY). Users can choose between two trading methods: Simple Buy/Sell (Instant Trading) and Exchange Trading (Order-Based).
Instant Buy/Sell (Taspo-Style Trading)
This feature allows users to instantly buy or sell select cryptocurrencies at current market rates without placing open orders.
| Cryptocurrency | Trading Fee | Minimum Trade Amount | Single Trade Limit | Daily Trade Limit |
|---|---|---|---|---|
| BTC (Bitcoin) | Free | 0.001 BTC | 3 BTC | No limit |
| ETH (Ethereum) | Free | 0.001 ETH | 30 ETH | No limit |
| DOGE (Dogecoin) | Free | 10 DOGE | 50,000 DOGE | 300,000 DOGE |
| DOT (Polkadot) | Free | 0.05 DOT | 100 DOT | No limit |
| TRX (TRON) | Free | 10 TRX | 20,000 TRX | No limit |
Important: Orders not confirmed within 6 seconds on the trading page will be automatically canceled. You must reinitiate the transaction if this occurs.
Exchange Trading (Order-Based)
For more advanced users, BTCBOX offers order-based trading with maker-taker fee structures.
| Cryptocurrency | Trading Fee | Minimum Order Size |
|---|---|---|
| BTC (Bitcoin) | 0.05% | 0.001 BTC |
| BCH (Bitcoin Cash) | 0.10% | 0.001 BCH |
| ETH (Ethereum) | 0.10% | 0.001 ETH |
| LTC (Litecoin) | 0.10% | 0.001 LTC |
Note: All fees include consumption tax.
Promotional Offer: During a limited-time promotion, maker fees are waived (originally scheduled until November 28). Fees may be adjusted for certain users based on activity or volume.
👉 Start trading with low, transparent fees and advanced tools.
Cryptocurrency Deposits and Withdrawals
Moving digital assets in and out of your BTCBOX account is straightforward, with clear fee structures and processing expectations.
Deposit and Withdrawal Fees
| Cryptocurrency | Deposit Fee *1 | Withdrawal Fee *2 | Minimum Withdrawal |
|---|---|---|---|
| BTC (Bitcoin) | Free | 0.0006 BTC | 0.001 BTC |
| BCH (Bitcoin Cash) | Free | 0.001 BCH | 0.002 BCH |
| ETH (Ethereum) | Free | 0.005 ETH | 0.01 ETH |
| LTC (Litecoin) | Free | 0.002 LTC | 0.1 LTC |
| DOGE (Dogecoin) | Free | 5 DOGE | 100 DOGE |
| DOT (Polkadot) | Free | 0.1 DOT | 2 DOT |
| TRX (TRON) | Free | 5 TRX | 100 TRX |
*1 While BTCBOX does not charge deposit fees, network miner fees may apply depending on blockchain congestion.
*2 Withdrawal fees include miner and network charges.
Processing Time for Crypto Withdrawals
- Business Days (9:00–17:30 JST): Processed within 2 hours
- Non-Business Days: Processed within 12 hours
All withdrawals are manually verified for security. Delays may occur during system maintenance or high-security checks. Blockchain conditions may also affect confirmation speed.
There are no upper limits on deposits or withdrawals, though large transactions may require additional processing time.
JPY Deposits
BTCBOX offers multiple methods for depositing Japanese yen, each with specific rules and timelines.
Bank Transfer Deposit
- Fees: No fee charged by BTCBOX; standard bank transfer fees apply to the sender.
- Special Benefit: Free transfers from SBI Net Bank (for individual accounts only).
Processing Time
- Business Days: Processed on the same day in order received
- Non-Business Days: Processed on the next business day
Deposits are credited after funds are confirmed in BTCBOX’s account.
Important Notes
- Ensure your transfer includes your 6-digit user ID in the sender’s name field.
- The account holder’s name must match your registered name on BTCBOX.
- Failed deposits due to incorrect details require support intervention.
- Refunds cannot be issued directly via bank transfer; instead, a deposit followed by a withdrawal is required.
Fast JPY Deposit Options
BTCBOX supports instant deposit services including SBI Net Bank, AEON Bank, convenience stores, and Pay-easy.
General Rules
- Users bear all associated fees.
- Instant credit is not guaranteed—depends on network and system conditions.
- Funds (in JPY or crypto) deposited via convenience store or Pay-easy are locked for 7 days and cannot be transferred or withdrawn.
- Deposits cannot be canceled or reversed.
- Corporate accounts can use convenience stores and Pay-easy; AEON Bank fast deposit is for personal accounts only.
SBI Net Bank Fast Deposit
- Available 24/7, including holidays (except during system maintenance).
- Name on bank account must match BTCBOX registration.
- Closing the transfer page before completion cancels the transaction—restart if needed.
AEON Bank Fast Deposit
- Available 24/7, including holidays (except during maintenance).
- Name on bank account must match BTCBOX registration.
- Transaction canceled if page is closed prematurely—re-initiate as needed.
Convenience Store Deposit
- Payment code valid for 2 hours only.
- Code generated only at request—save or email it for reference.
- Processed 24/7 (excluding maintenance).
- Only designated stores support deposits—check availability.
- Auto-canceled if not completed within 2 hours.
- No changes or cancellations after generation.
Pay-easy Deposit
- Payment code valid for 2 hours.
- Save or email the code upon generation.
- Processed 24/7 (excluding maintenance).
- Funds locked for 7 days post-deposit.
- Auto-canceled if not completed within 2 hours.
- No modifications after creation—restart process if needed.
JPY Withdrawals
Withdrawing Japanese yen from your BTCBOX account is simple, with fixed fees based on amount.
Withdrawal Fees
- Up to ¥150,000: ¥400
- Over ¥150,000: ¥750
Fees include consumption tax and bank processing charges.
Note: Withdrawal fees also apply when closing an account and returning remaining balance.
Processing Time
Withdrawals are processed in order on the next business day.
If funds do not appear by the end of the next business day, contact support.
Processing times may vary depending on your financial institution—check with your bank for weekend/holiday policies.
Important Limitation: BTCBOX does not support international wire transfers—all withdrawals must be to domestic Japanese bank accounts.
Frequently Asked Questions
Q: Are there any hidden fees for using BTCBOX?
A: No. All fees are transparently listed. Account registration, maintenance, and crypto deposits are free. Only trading, withdrawals, and certain deposit methods involve fees.
Q: Why was my instant buy/sell order canceled?
A: Orders not confirmed within 6 seconds are automatically canceled to reflect real-time market prices. Simply re-place your order.
Q: Can I withdraw cryptocurrency immediately after depositing via convenience store?
A: No. Funds from convenience store or Pay-easy deposits are locked for 7 days for security reasons.
Q: What happens if I forget to include my ID in the bank transfer?
A: The deposit won’t be credited automatically. Contact customer support with proof of payment to resolve.
Q: Is there a daily limit on JPY withdrawals?
A: There is no daily limit, but each transaction incurs a fixed fee based on amount—¥400 for up to ¥150,000, ¥750 for larger amounts.
Q: Can I use a corporate bank account for fast deposits?
A: Yes, for convenience stores and Pay-easy. However, AEON Bank fast deposit is only available for personal accounts.
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